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Presented by TeamViewer Enterprise technology failures are largely invisible. Research from TeamViewer, based on a global survey of 4,200 managers and employees, finds that the majority of digital dysfunction never reaches the IT help desk. Employees work around slow applications, failed logins, and intermittent glitches rather than reporting them, leaving organizations without an accurate picture …

Hidden IT problems are quietly creating risk, shadow IT, and lost productivity Read More »

One of the key challenges of building effective AI agents is teaching them to choose between using external tools or relying on their internal knowledge. But large language models are often trained to blindly invoke tools, which causes latency bottlenecks, unnecessary API costs, and degraded reasoning caused by environmental noise.  To overcome this challenge, researchers …

Alibaba’s Metis agent cuts redundant AI tool calls from 98% to 2% — and gets more accurate doing it Read More »

Runpod, the high-performance cloud computing and GPU platform designed specifically for AI development, today launched a new open source, MIT licensed, enterprise-friendly Python programming tool called Runpod Flash — and it is poised to make creation, iteration and deployment of AI systems inside and outside of foundation model labs much faster. The tool aims to …

One tool call to rule them all? New open source Python tool RunPod Flash eliminates containers for faster AI dev Read More »

AI is more than a technology — it’s magic. Don’t believe me? Why, then, is one of the leading companies in the space, OpenAI, publishing entire official, corporate blog posts about goblins? To understand, we first have to go back to earlier this week, on Monday, April 27, 2026, when a developer under the handle …

Why OpenAI’s ‘goblin’ problem matters — and how you can release the goblins on your own Read More »

On March 30, BeyondTrust proved that a crafted GitHub branch name could steal Codex’s OAuth token in cleartext. OpenAI classified it Critical P1. Two days later, Anthropic’s Claude Code source code spilled onto the public npm registry, and within hours, Adversa found Claude Code silently ignored its own deny rules once a command exceeded 50 …

Claude Code, Copilot and Codex all got hacked. Every attacker went for the credential, not the model. Read More »

Writer, the enterprise AI agent platform backed by Salesforce Ventures, Adobe Ventures, and Insight Partners, today launched event-based triggers for its Writer Agent platform, enabling AI agents to autonomously detect business signals across Gmail, Gong, Google Calendar, Google Drive, Microsoft SharePoint, and Slack — and execute complex multi-step workflows without any human initiating the process. …

Writer launches AI agents that can act without prompts, taking on Amazon, Microsoft and Salesforce Read More »

Presented by Nutanix As enterprises move from AI experimentation into production deployment, the primary cost driver has shifted away from foundation model training and toward the infrastructure required to run thousands of concurrent inference workloads at scale, with agentic AI as the accelerant. Where early enterprise AI projects involved a handful of large, scheduled training …

Cheaper tokens, bigger bills: The new math of AI infrastructure Read More »

Netomi, the San Francisco-based startup building AI systems for enterprise customer service, said Thursday that it has raised $110 million in new funding in a round led by Accenture Ventures, with participation from Adobe Ventures, WndrCo, Silver Lake Waterman, NAVER Ventures, Metis Strategy and Fin Capital. Jeffrey Katzenberg, managing partner of WndrCo and co-founder of …

Netomi raises $110 million as Accenture and Adobe bet on AI for customer service Read More »

Amazon Web Services on Tuesday launched one of the most consequential enterprise AI plays in the company’s 20-year history, simultaneously bringing OpenAI’s most powerful models to its Bedrock platform, unveiling a new agentic developer framework, releasing a desktop AI productivity tool called Amazon Quick, and expanding its Amazon Connect service from a single contact-center product …

Amazon’s OpenAI gambit signals a new phase in the cloud wars — one where exclusivity no longer applies Read More »

Something shifted in enterprise RAG in Q1 2026. VB Pulse data spanning January through March tells a consistent story: the market stopped adding retrieval layers and started fixing the ones it already has. Call it the retrieval rebuild. The survey covered three consecutive monthly waves from organizations with 100 or more employees, with between 45 …

The retrieval rebuild: Why hybrid retrieval intent tripled as enterprise RAG programs hit the scale wall Read More »