ACM

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How a semantic layer bridges BI and AI

A semantic layer is a business representation of data that makes it easier for users to access data using common, business-friendly terms. A semantic layer is a business representation of data that makes it easier for users to access data using common, business-friendly terms.Read More

LivePerson put more personality (and AI) into next-gen bots

Using its bank of about 1 billion conversational interactions per month stored in the company’s Conversational Cloud, LivePerson claims its AI is better-trained to interpret and simplify complex customer inquiries in order to automate meaningful conversations and carry them through to a sale. Using its bank of about 1 billion conversational interactions per month stored …

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