ACM

LivePerson put more personality (and AI) into next-gen bots

Using its bank of about 1 billion conversational interactions per month stored in the company’s Conversational Cloud, LivePerson claims its AI is better-trained to interpret and simplify complex customer inquiries in order to automate meaningful conversations and carry them through to a sale.
Using its bank of about 1 billion conversational interactions per month stored in the company’s Conversational Cloud, LivePerson claims its AI is better-trained to interpret and simplify complex customer inquiries in order to automate meaningful conversations and carry them through to a sale.Read More

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