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Salesforce just put its entire CRM inside Claude — and says you’ll never need its app again

Salesforce and Anthropic announced Tuesday a sweeping expansion of their partnership, called Claudeforce, that pushes the world’s largest customer relationship management platform directly inside Claude — a tacit acknowledgment that the future of enterprise software may not involve enterprise software’s own screens at all. The centerpiece of the announcement is Salesforce in Claude, a plugin …

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Orchestration is the new challenge for CX in the age of AI agents

Presented by Tata Communications Enterprises are deploying AI agents, voice AI, and automation across messaging, voice, and digital channels faster than the architecture meant to support it. Most of that deployment has involved attaching conversational AI to legacy systems never built for it, says Gaurav Anand, global head of the Customer Interaction Suite at Tata …

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The fix for the AI agent that hijacked a company’s DNS: it can propose the change, but it can’t approve it

A security agent read a Cloudflare log, found an attacker’s prompt-injection payload sitting inside it, and rewrote the company’s DNS. The firewall had already blocked that payload, and blocking it is what wrote it into the log. That chain is GhostJacking, which Tenet Security demonstrated on the DEF CON 34 main stage on August 9. …

The fix for the AI agent that hijacked a company’s DNS: it can propose the change, but it can’t approve it Read More »

Prompt injection ranks No. 1 with OWASP and No. 12 in the incident record. The attack itself is invisible to a scan.

A CISO who sees a low CVE count and deprioritizes prompt injection is reading the scoreboard wrong. Prompt injection has held the No. 1 spot on the OWASP Top 10 for LLM Applications for three consecutive years. When two leaders of that list checked it against 6,639 labeled real-world incidents, it came back at No. …

Prompt injection ranks No. 1 with OWASP and No. 12 in the incident record. The attack itself is invisible to a scan. Read More »

Perplexity partners with Nvidia to launch Portable Computer, a fully local AI agent with zero token costs

Perplexity is launching Portable Computer today, a version of its agentic “Computer” platform that runs entirely on hardware users already own — starting with Nvidia’s DGX Spark desktop supercomputer and Linux machines equipped with Nvidia RTX GPUs. The launch, developed in close partnership with Nvidia, is one of the most aggressive attempts yet to move …

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Anthropic’s new Claude Tag update lets its Slack agent read the full conversation — and jump in unprompted

Anthropic is making a calculated bet that the biggest bottleneck in enterprise AI isn’t model intelligence — it’s the fact that most people still use AI alone. In an exclusive interview with VentureBeat, Scott White, Anthropic’s head of product for enterprise, laid out the company’s thesis for what it calls “multiplayer AI”: a shift away …

Anthropic’s new Claude Tag update lets its Slack agent read the full conversation — and jump in unprompted Read More »

IBM’s next-gen mainframe chip is the first to run Arm and Z workloads on the same cores

IBM is announcing today at the annual Hot Chips conference what may be the most consequential change to mainframe architecture in decades: a processor whose cores can natively execute both IBM’s own instruction set and Arm’s — switching between the two in nanoseconds. The chip, which will power the next generation of IBM Z and …

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Enterprise AI agents are only as reliable as the messiest documents behind them

Enterprise AI has largely been built around context engineering. Teams connect enterprise systems, generate chunks and embeddings, build retrieval pipelines, and assemble the context needed by individual AI applications. While this approach works well for isolated assistants and copilots, it treats enterprise knowledge as application-specific context rather than a shared enterprise asset. As organizations deploy …

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Enterprises winning with AI agents are limiting how much the agents can do alone

For much of the past two years, the general belief in enterprise AI has been that more autonomy equals better performance. Build agents that can plan, decide, and act across multi-step workflows, and give them as much room to run as possible. That assumption is now being tested at scale, in real production environments — …

Enterprises winning with AI agents are limiting how much the agents can do alone Read More »